Frequently Asked Questions

Getting Started

At ShipShop, we help Canadian Ecommerce businesses expand their business by providing cost-effective shipping solutions for local, cross-border and international shipping. We provide services like, zone skipping, warehousing, pickup, drop off and more. Visit ShipShop to know more.

Our services are all priced in Canadian dollars (CAD), but you can choose to list the value of your shipments in US dollars (USD).

Visit out locations page to know more about specific work hours.

At ShipShop, we strive to provide you with an accurate and reliable delivery service. We estimate delivery times for our services, however, these estimates are not guaranteed and may include exceptions. We process shipments that have been received in one of our branches or drop spots (before the cut-off time) within one business day.

When we release the shipment to our partner carrier, a tracking scan will be initiated, typically within 1 - 3 business days. To determine the estimated delivery time for your shipment, we calculate the transit time from when ShipShop receives and scans your shipment to when it arrives at the receiving address. If you have any questions regarding the delivery of your shipment, please give us a call.

Approx. Delivery Times

Within Canada - 1-9 Days

To U.S. - 2-13 Days

International - 4-22 Days

There are several reasons why shipping can be expensive in Canada:

Geography: Canada is the second-largest country in the world by land area, which means that there are vast distances between cities and towns. Shipping companies must cover these long distances, which can be costly.

Infrastructure: Canada's transportation infrastructure, such as roads and railways, is not as developed as some other countries, which can increase shipping costs. In addition, some areas of Canada are only accessible by air or water, which can further drive up shipping costs.

Population density: Canada has a relatively small population spread over a large area. This means that there are fewer people and businesses to serve in any given area, which can result in higher shipping costs.

Customs and duties: When shipping internationally, there are often customs and duties fees that must be paid. These fees can be substantial and add to the overall cost of shipping.

Overall, the combination of Canada's vast geography, less developed infrastructure, lower population density, and customs and duties fees can contribute to higher shipping costs in Canada.

Postage Options

Integrations

Learn all about our Custom API integrations here.

ShipShop Protection

Supplies

Our store is constantly stocked with the latest USPS supplies, so you can find everything you need to get your packages where they need to go.

From padded envelopes to flat-rate boxes, we have you covered. Plus, all USPS supplies are only compatible with USPS Priority Mail postage - so you can rest assured your mail will get to its destination safely.

Visit our store today and start shipping with confidence: https://shipshop.com/shipping-supplies/

Attention: All orders for supplies must be collected from a ShipShop Branch. Your Account Settings will determine the default location for your order, and you will receive a confirmation email when your supplies are ready for collection.


To find the closest ShipShop Branch, please visit: https://shipshop.com/shipping-supplies/

US Shipments

Canadian Shipments

Our rates are determined by the destination. The ultimate cost will depend on the shipment size and the taxation regulations of the receiving region.

Amazon FBA Shipments

International Shipment

We are diligently working on this. Keep an eye out for updates!

Head over to our Rate Calculator and get a quote in a jiffy! Just enter in the country, package weight.

Returns

All labels purchased through us will always be returned to our locations. Alternatively, for US shipments, you may opt to use your own return address if you have purchased the label through a third-party.

For Canadian domestic returns, fees are based on the return label selected from Canada Post or UPS. For US shipments, a fee of $4.99 plus applicable taxes will be applied per return from the US to Canada.

  

For US shipments, a return fee of $4.99 (plus applicable taxes) will be applied to your ShipShop account.

Payment And Refund

Once you provide us with your shipping information, we'll deduct the applicable postage and handling fees.

Drop Off Locations

Referrals

To become a referred customer, the individual must:

Be a first-time ShipShop user with a distinct email address. Utilize your individual referral link to register. Load a minimum of $100.00 into their account either in one payment or over time.

Refer a friend and get rewarded! Load $100 or more onto your ShipShop account and you'll receive a $25 credit. Your friend will also receive a $25 credit when they load $100 or more onto their ShipShop account.

General FAQs

The current postage rate to Canada for a standard letter is $1.30. For more information on postage rates and shipping options, please visit our website at ShipShop.com.

There are currently 19 Amazon fulfillment centers operating in Canada. When you  sign up with ShipShop, you get access to ShipShop warehouses in order to take care of your FBA needs,

When it comes to shipping in Canada, ShipShop is the go-to choice for businesses and individuals alike. With a range of shipping options and top-notch customer service, you can trust us to get your packages where they need to go.

If you're looking for the most cost-effective way to ship from Canada to the USA, look no further than ShipShop. Our innovative shipping solutions allow you to save money without sacrificing quality or speed.

The cost of shipping to Canada varies depending on the size and weight of the package, as well as the destination. At ShipShop, we offer competitive rates and reliable delivery options to ensure your package arrives on time and in great condition. Contact us today for a personalized quote.


If you're looking for an affordable shipping solution in Canada, look no further than ShipShop. Our platform provides access to discounted shipping rates from top carriers, allowing you to ship your packages for less.

Based on our analysis, Canada Post is typically the more cost-effective option for domestic shipments within Canada. However, for international shipments, FedEx often offers more competitive rates. We recommend comparing prices for your specific shipment through ShipShop in order to find the best deal for your pracel shipment.

Based on our analysis, we have found that UPS generally offers more competitive pricing for shipping to Canada than FedEx. However, we recommend comparing rates from both carriers through ShipShop to ensure you are getting the best deal for your specific shipment.

If you're wondering whether you can purchase goods from the USA and have them shipped to Canada, the answer is yes! With Shippora by ShipShop, you can easily shop from your favorite American retailers and enjoy fast and affordable shipping to Canada.

ShipShop offers the most cost-effective way to ship across Canada, with our competitive pricing and efficient delivery services. Our streamlined process ensures that you get the best value for your money.

Shipping items from Canada can be expensive, but ShipShop makes it affordable. With our competitive rates and flexible shipping options, you can get your items where they need to go without breaking the bank.

At ShipShop, we believe that quality shipping services shouldn't come at a premium price. Our streamlined processes and efficient logistics network allow us to offer affordable rates that are often lower than Canada Post.

At ShipShop, we make it easy to send a package through UPS Canada. Our platform is designed to streamline the shipping process, so you can focus on what matters most. With our intuitive interface and top-notch customer support, you can rest assured that your package is in good hands.

To calculate shipping costs with ShipShop, simply enter the destination address and package weight into our user-friendly platform. Our advanced algorithms will then calculate the most cost-effective shipping options for you. Calculate Now.

For budget-conscious Canadians, ShipShop is the go-to option for international shipping. Our competitive rates and reliable service ensure that your packages arrive at their destination without breaking the bank.

While UPS and Canada Post may have varying pricing structures, ShipShop offers a transparent and easy-to-use platform for comparing rates and selecting the most affordable option for your shipping needs. Our goal is to help you save money and streamline your shipping process.

With our user-friendly website and top-notch customer service, ShipShop has been able to capture the hearts of Canadians. It's no wonder that it has become the most popular courier service in the country.

For those searching for a top-notch forwarding service in Canada, look no further than Shippora by ShipShop. With a wide range of shipping options and competitive pricing, Shippora by ShipShop is the perfect alternative to Shipito.

The cost of shipping from Canada to the US varies depending on the weight, size, and destination of your package. At ShipShop, we offer competitive rates and transparent pricing for all of our shipping services. Simply input your package details on our website to receive an instant quote.

At ShipShop, we strive to provide the best possible shipping experience for our customers. Our standard shipping service within Canada typically takes 3-5 business days, and we work hard to ensure that your package arrives on time and in perfect condition.

Whether you're sending a gift to a loved one in Canada or shipping products to your Canadian customers, UPS standard shipping is a great option. With an estimated delivery time of 3-5 business days, you can trust that your package will arrive on time and in good condition.

With ShipShop, you can take advantage of our extensive network of carriers and negotiate the best rates possible for your freight shipments.

With our competitive pricing and reliable service, ShipShop is the smartest choice for affordable delivery in Canada.

Domestic shipping in Canada refers to the transportation of goods within the country's borders. With ShipShop, you can trust that your packages will be delivered safely and efficiently to their destination.

ShipShop is the top choice for international shipping from Canada. With our extensive network of carriers and advanced tracking technology, we ensure your package arrives safely and on time.

We understand that shipping costs can be a concern for our customers. At ShipShop, we strive to provide competitive rates for all our shipping services. To get a quote for your shipment, please visit our website or contact our customer service team.

 ShipShop is the most reliable courier service in Canada. With their state-of-the-art technology and experienced team, they ensure that your package is delivered on time and in perfect condition.

If you're looking for a reliable and affordable courier service in Canada, look no further than ShipShop - the most cost-effective option available.

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