Home International Shipments
How to add tax identifiers to your account settings
1 Out of 4 Found HelpfulTo ensure your Automation rules apply the correct Taxes to specific shipments, you'll need to set up Tax Identifiers in your account settings. Follow the steps outlined in the provided link to get started.COMING SOON
If you upload CSV files from your store into your ShipShop account, you can save your recipients from paying double for imported fees by setting up an IOSS Automation Rule. To help you get started, we've created this instructional to guide you through the process of setting up an IOSS Automation Rule on your ShipShop account.COMING SOON
Read MoreWhat are the any destinations that have been closed or restricted due to pandemic?
2 Out of 3 Found HelpfulFor international shipping, we rely on the services of APC and PostNL. To ensure the timely delivery of your parcels, please check their international service alerts for any closed routes or countries experiencing delays. You can find the relevant information on their respective pages. APC - apc-pli.comPostNL - postnl.nl
Read MoreWhat are the customs fees upon my packages arriving at their destination country?
1 Out of 3 Found HelpfulAs of July 1st 2021, a Value-Added-Tax (VAT) ranging from 17% to 27%, depending on the destination, will be applied to all shipments within the European Union, regardless of the value. To ensure compliance, you can set up an IOSS number in your ShipShop account via the account settings.EU Countries:Austria Belgium Bulgaria Croatia Cyprus ...
Read MoreWhat are the size and weight restrictions for international packages with PostNL?
1 Out of 3 Found HelpfulMax Weight - 50 lbs, L+W+H
What are the restrictions on international shipments by PostNL?
2 Out of 3 Found HelpfulThe shipment of certain goods and substances is prohibited by law in all countries. These include, but are not limited to: perfumes and aftershave, lithium batteries, aerosols (e.g. deodorants, air fresheners, hairspray and whipped cream), gases (flammable and non-flammable), flammable liquids and solids, oxidising agents and organic peroxides...
Read MoreWhat are the tax and duty obligations?
1 Out of 3 Found HelpfulYou will be charged duties and taxes for using our DDP service with APC Logistics. These costs will be deducted from your account once we receive the invoice from APC, though this process may take up to six months.
What are the restrictions on international shipping with APC?
1 Out of 3 Found HelpfulAt APC Logistics, we are committed to adhering to US Customs rules and regulations. As such, we are unable to ship any FDA-regulated items. The following is a general list of prohibited items: food items, flammable liquids and solids, medical/dental equipment, cleaning fluids, plant/agricultural supplies, fertilizers, pesticides, herbicides, b...
Read MoreWhat are the APC dimension restrictions on shipping?
2 Out of 3 Found HelpfulAPC Priority Worldwide & APC Priority Worldwide Tracked - Max Weight - 4.4lbs, Max Dimension - L+W+H APC Priority Worldwide Tracked (DDP) - Max Weight - 50lbs, Max Dimension - L+W+H For packages that exceed 48 inches in any dimension, an additional fee of $50 will be applied.
What countries can APC send our products?
1 Out of 3 Found HelpfulAPC provides global shipping, however, due to the current COVID-19 circumstances, the countries they are currently shipping to can be found on their website.
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