What can I do to rectify an issue while batching?

Posted on 2023-04-17 Updated on 2023-08-25

It's vital to rectify any discrepancies in your batch immediately. As the shipper, it's your responsibility to guarantee that your batch and shipment information is precise before sending it to us. If mistakes are made, this could lead to delays and additional fees.

If you haven't yet dropped off your batch of shipments, you can edit it in your ShipShop account. After making any changes, be sure to reprint the batch label. If you have already sent the shipments to us, contact us as soon as possible to correct the error.

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