What should I do if I lost my package?

Posted on 2023-04-06 Updated on 2023-08-18

Requesting a trace from the carrier on your behalf is a service we offer. Please provide us with the Shipment ID or tracking number, as well as the recipient's contact information, and we will initiate the investigation process. We highly recommend you take advantage of ShipShop Protection for your shipments to ensure they are safeguarded against potential losses or damages during transit.

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