ShipShop Support - ShipShop Support Tickets System with Knowledge Base and FAQs

Getting Started

How (11)

Who (5)

Why (4)

What (15)

When (3)

When can I expect my package to be delivered when using ShipShop's standard shipping option?
When does ShipShop update tracking information for packages in transit?
When will ShipShop introduce any new features or services to enhance the shipping experience?

Where (1)

Where can I manually add shipments?

Integrations

Shopify (1)

Connect to Shopify Store

Amazon (1)

Connect to Amazon Store

Etsy (1)

Connect to Etsy Store

Ebay (1)

Connect to Ebay Store

What (1)

What to do if I am unable to integrate ShipShop with my current software that I use?

ShipShop Protection

How (1)

How to Make a Claim?

What (2)

Can I? (1)

Can I add ShipShop protection if I have already purchased the shipping label?

Is it? (1)

Is it mandatory to add ShipShop Protection to my parcels?

Shipping Supplies

Does (2)

Can I (1)

Can I bring my product and get it boxed at ShipShop?

Where (1)

Where can I buy USPS parcel boxes?

Should I? (1)

Should I order ahead and pickup my shipping supplies or can I purchase them from a ShipShop location?

U.S. Shipments

How (2)

What (5)

Canadian Shipments

What (4)

Does (1)

Does ShipShop offer same day delivery for local distances?

Amazon FBA Shipments

How (2)

What (2)

Does (1)

Does ShipShop provide warehousing for Amazon FBA?

International Shipments

How (4)

What (13)

When (1)

When can I expect my package to arrive at its destination?

Returns

How (4)

What (4)

Payments and Refunds

How (3)

Why (1)

Why do I need to provide an invoice for my shipment?

What (5)

Where (1)

Where can I obtain an invoice for my ShipShop transactions?

Drop Offs

What (3)

How (1)

How can I request my store to be a ShipShop drop off location?

Does (1)

Does ShipShop pickup parcel from my location?

Referrals - FAQ

Where (1)

Where can I find my unique referral URL so I can refer a friend?

How (2)

Why (1)

Why haven't I received my referral money?

Does (1)

Does the referred person get any perks?

Batching Shipments

How (6)

Why (6)

What (6)

When (1)

When should you batch your shipment?

Account

How (1)

How to give multiple users access to your ShipShop account.

What (4)

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